FAQ

WHAT IS VIRGIN HAIR?

 

The term virgin hair refers to hair that has been untouched by chemical processes such as dyes, perms, and relaxers. Our Pure Virgin Hair is selected for highest quality in the marketplace.

 

HOW IS THE LENGTH MEASURED?

 

The Straight Textures are measured true to length.
The curly, Body Wave, Loose Wave, and Deep Wave are measured when hair is pulled straight

 

CAN THE HAIR BE STRAIGHTENED OR CURLED?

 

YES, this is 100% Human Hair, so treat it as your own. You can curl and straighten the hair as desired. (Note – The hair may lose some of the curl pattern with constant blow drying & heat)

 

CAN MY SO FETCH HAIR BE COLORED/DYED?

 

YES, you can color our hair. Our hair is 100% virgin hair of premium quality and has never been chemically treated and it can therefore handle the coloring process very well. However, it will no longer be virgin once you color or process the hair. We suggest you consult a professional if you wish to color your new hair.

 

HOW MUCH HAIR DO I NEED TO ORDER?

 

For a full sew in weave we recommend buying 3-4 bundles of hair. The main rule: longer hair equals shorter weft width. Also, take into consideration that the number of bundles needed also depends on the style and volume you desire. For example, if you want a celebrity weave with a lot of volume and layers, you will need 4 to 5  bundles of hair.

 

WHAT ARE YOUR BUSINESS HOURS?

All questions and concerns should be emailed to sofetchvirginhair@gmail.com from 9am-4pm M-F, please allow at minimum 48hrs for response time. You may order 24/7 via our website www.sofetchhair.com

 

WHAT DOES CO-WASH MEAN?

 

Co-Washing, also known as conditioner washing, is a way to clean the hair without the use of shampoo. Washing your hair with conditioner, or co-washing, is often considered very good for curly hair. Co-washing consists of cleansing the hair with a MOISTURIZING conditioner.

 

 

 

ONCE I ORDER, HOW LONG IT WILL BE BEFORE I RECIEVE MY HAIR?

 

Please allow 3-4 business days for processing, after processing you order will be shipped in line with the shipping you choose at checkout.
Your tracking number will be emailed once your order has been shipped. If it is a special order, or hair that is not in stock, please allow 7-10 business days.